Author Archives: Gulli Ng

AI Chatbots ethics

Ethical Considerations When Using AI Chatbots in Customer Service

In the vigorously changing digital landscape of the world, AI chatbots ethics have emerged as a game-changer in customer service. These chatbots are reconsidering customer interactions and providing a new way to satisfy customers. AI chatbots are highly capable of … Read More

Ecommerce AI Chatbot

Ecommerce AI Chatbot: Best way to Boost Sales & Lead Generation 2024!

According to Gartner, it is expected that by 2025, about 60% of e-commerce businesses will use artificial intelligence (AI) technologies to optimize production and business operations processes. In addition, most retailers today use AI as a tool to predict shopping … Read More